MULTIFAMILY PROPERTY
The Fikes Promise
- Save Time
- Reduce Costs
- Enhance Image
WHY DO MULTI-FAMILY PROFESSIONALS LIKE FIKES?
For more than 20 years, Fikes has been recognized as the most comprehensive multi-family service provider for a variety of apartment homes and property management professionals. You can count on our unique approach to consistently save your multi-family communities valuable time, reduce significant costs, and enhance your property’s image. Fikes is a multi-family facility services expert in scenting, trash chute cleaning, pest control, deep floor cleaning, pet pad cleaning, and all types of odor removal. Additionally, Fikes has over 3,000 high-quality, reasonably priced products in stock at local warehouses near you ready to be delivered to your multi-family properties.
Contact Fikes today to find out how you can save time and money, and enhance the image of your multifamily property.
WHY CHOOSE US
Save Time
Time is a valuable resource. Fikes helps property management professionals and multi-family properties save time by:
- Increasing the capacity of your maintenance personnel teams through our scenting, trash chute, pet pad, and deep cleaning services
- Providing inventory management, eliminating the task of managing par levels and placing orders in-house
- Being one company who provides multiple solutions — No need to source other service providers
Reduce Costs
Our longstanding status as the most comprehensive service provider for the multi-family housing industry has helped align us with property manager’s cost reduction goals. We work closely with multi-family professionals, taking a property’s budget into consideration.
We offer more services for properties than any other vendor in the Northwest and Greater Denver, Colorado, and many of our services are tailored to multi-family properties and professionals. Our ability to help properties with multiple needs enables multi-family management teams to reduce costs by working with fewer service vendors.
Enhance Image
We know that a property manager’s goals directly relate to resident retention and occupancy rates. Our multi-family services focus on enhancing the image of your property, to the delight of your residents; helping you maintain higher occupancy rates. First impressions are important. If a potential renter walks into an apartment building and is met with foul odors, sub-par products, dirty common spaces, and pests, chances are they will walk away. Even if a property has desirable amenities, a negative first impression makes it harder for renters to focus on the positives.
Our image-enhancing services are made with the goal of bringing the renters to you:
- Scenting & Odor Control services that make a positive first impression
- Trash Chute, Pet Pad & Deep Floor Cleaning services to get rid of odors
- Pest Control services to keep insects and rodents away with a customized approach that fits your property’s needs
GALLERY
FAQ
Why Fikes for the multi-family housing industry?
Fikes has been named the most comprehensive vendor in the industry because our services are tailor-made to multi-family properties.
We are the leaders in high-quality scenting, pest control, trash chute, and other deep cleaning services, pet pad cleaning, pressure washing, and more. Our services are designed to support your property’s needs.
How do I contact my Fikes representative in between service appointments?
If you need to communicate with your Fikes representative, feel free to contact our Client Success Team by phone, e-mail, or text. We will communicate your needs to your representative.
Client Success Phone Number: (800) 900-1083
Client Success Email: cs@fikes.com
Client Success Text Line: (253) 352-2225
What service frequencies should I expect?
This will vary by service type and the needs of your property. The majority of our scenting and odor control services take place every 28 days, whereas trash chute or floor deep cleaning services can be as infrequent as quarterly.
For properties seeking general cleaning services in common areas, we have frequencies of multiple times per week. We also have day porter services available.
Preventative pest control services are typically on a frequency of every 28 days, unless there are escalated pest infestations or sightings. Our team will respond quickly to increase needed frequencies in the short term.
Overall, the variety of services and frequencies will be based upon your preferences and the needs of your property.
Will the representatives servicing our property be Fikes team members or subcontractors?
Your assigned representative will be Fikes Team Members or direct employees, not subcontractors. Fikes personnel are trained representatives and technicians who are certified in cleaning procedures, pest control, product knowledge, and inventory management.
What odor control solutions do you offer other than wall-mounted or hallway deodorizers?
In addition to our wall-mounted air deodorizers, we offer a wide range of state-of-the-art Bluetooth-powered oil diffusing units. These units combat odors and create pleasant scenting experiences in a variety of spaces, from 300 sq. ft. to over 50,000 sq. ft. This allows small areas such as stubborn-smelling trash rooms, slightly larger model residences, common areas or large hallways or entryways to be scented or odor-neutralized effectively.
Our Fikes Certified Technicians work with you to determine the preferred scent for your property, along with an optimal odor-neutralizing solution for tough odors, whether it’s food, pet, or smoke related.
What spaces can you provide odor control solutions for in a multi-family community?
We provide scenting and odor control solutions for a variety of areas. Examples include hallways and corridors, trash rooms, leasing offices, gyms, and large amenity spaces.
Are the fragrances you use for the odor control and scenting services safe?
Yes. The fragrances we use for all odor control and scenting services are derived from high-quality essential oils and aromatic ingredients. All of our fragrance offerings are in compliance with the International Fragrance Association (IFRA) standards. They conform to currently established regulations limiting diffusion to low or no volatile organic compounds (VOCs).
Our products and diffusion systems are in a variety of Leadership in Energy and Environmental Design (LEED) buildings and are approved for use in childcare facilities, hospitals, and senior living communities.
Does Fikes provide products or equipment that our maintenance team can use for taking care of the property?
Yes. Fikes is a master distributor with over 3,000 different product SKUs that represent different equipment manufacturers. We also carry numerous products in stock in our local West Coast warehouses. If for some reason we don’t have the product or equipment in stock at the time of your request, we will source them for you in no time flat..
Can you unclog or repair trash chutes?
Clearing and repairing trash chutes is not a service we currently offer. However, we’re always happy to refer you to a reputable company who specializes in trash chute repairs.
Are you registered with any third-party vendor compliance verification systems?
Yes. We are enrolled in various platforms, such as Vendor Credentialing, NetVendor, VendorCafe, and RMIS. All of our insurance and compliance documents are housed within those systems, and we are a preferred vendor for many property management companies.
If you don’t see us in your system, please contact our Accounts Receivable Team at invoicing@fikes.com. We are insured on the majority of platforms for hundreds of different property management groups.
Can you upload invoices to an online processing portal for our property?
Yes. We currently upload invoices for several property management companies through VendorCafe, Ops Technology, and Nexus. An invitation can be sent to invoicing@fikes.com for us to complete the enrollment and upload your invoices to the portal your property uses.
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